Shipping policy

Order Processing 

• All orders are processed within 2–3 business days (excluding weekends and holidays). • You will receive a confirmation email once your order has shipped, including a tracking number.

Shipping Options

We ship all orders from Laval, Quebec, Canada using Canada Post.

Domestic (Canada)

• Xpresspost: Estimated 1–2 business days (major cities).

• Expedited Parcel: Estimated 2–5 business days depending on destination.

International

• Xpresspost International: Estimated 4–7 business days.
• Tracked Packet International: Estimated 6–10 business days, for small/lightweight parcels (ideal for jewelry).

Note:

 Shipping times are estimates and may be affected by postal delays, weather, or customs inspections.

Customs & Duties

• For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country.
• These fees are not included in our prices or shipping charges.

Important Notes

• Orders placed on weekends/holidays will be processed the next business day.
• Please ensure your shipping address is complete and accurate. We are not responsible for delays or losses caused by incorrect addresses.
• If there are significant delays, we’ll contact you by email.